Jacob Rooney

As Fluid IT’s Client Relations Coordinator, Jacob plays a key role in maintaining and enhancing the communication channels between the company and its clients. His focus is on ensuring that each client’s IT objectives are clearly understood, effectively managed, and successfully achieved. With a strong commitment to proactive communication, timely updates, and efficient issue resolution, Jacob strives to build lasting relationships and ensure a high level of client satisfaction. He takes great pride in connecting with clients and seeing firsthand how Fluid IT’s services positively impact their work experience.

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The "Off Switch": Creating a Secure IT Offboarding Process

Introduction

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Vendor Management: The Overlooked Time-Saver

How many hours a week does your team spend on hold with internet providers, software vendors, or printer technicians? The "Vendor Blame Game"—where...

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Holiday Travel Risks for DFW Businesses and How to Stay Secure

As the year winds down, many professionals in Dallas and Fort Worth take time off to travel and celebrate with family. While this season brings...

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The Role of IT Services in Business Continuity Planning for DFW Companies

Business continuity planning is essential for companies in Dallas and Fort Worth that want to stay resilient in the face of unexpected disruptions....

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5 Mistakes DFW Businesses Make When Choosing an MSP and How to Avoid Them

Choosing a managed service provider (MSP) is a critical decision for any business in Dallas and Fort Worth. The right MSP can become a trusted IT...

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The ROI of Managed IT Services: Real Numbers from DFW Case Studies

Investing in managed IT services is not just about solving technical problems. For businesses in Dallas and Fort Worth, it is about driving...

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