Managed IT Services

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Fluid IT Services supports hundreds of companies, in the Dallas / Fort Worth area and beyond, of various sizes, with our comprehensive set of cost-effective ongoing IT support plans. Our plans are all built around a spirit of a proactive partnership approach, versus a traditional break-fix relationship. We don’t want to just react to issues when something isn’t working.

When you work with Fluid IT Services, we partner with you to develop the plan that fits your needs and grows with your business needs. Our plans enable you to leverage all levels of our team from senior-level advisory/CIO resources to our Level 1 technicians.

All our support plans deliver that capability – regardless of your monthly commitment.

An employee working on laptop to provide IT services  to many companies.

 

Business Management

Dedicated technical business advisor to ensure we understand your business, provide an IT roadmap to stay aligned, and provide project management.

Business Management

Responsiveness

2-hour response service level agreements, with a typical response within 15 minutes.

Responsiveness

Vendor Management

Providing consolidated management of your technology vendors.

Vendor Management

Help Desk

Providing unlimited help desk support for all users and infrastructures.

Help Desk

Security

Remote monitoring and management, including anti-virus / anti-malware support for all endpoints

Security

Virtual CIO

Proven strategic methodology to increase business value through quarterly reviews.

Virtual CIO

Microsoft

Microsoft 365, Office 365, and Azure support.

Microsoft

Optional services include:

Voice and unified communication services and off-site backup of end-user computers and servers.

Optional services include

Partner with Fluid IT

No matter how you partner with us, we help you plan every step of the way. We’ll make sure to prioritize your immediate needs, help fill in gaps to create a solid IT foundation, and then make sure IT initiatives align with your business goals. It’s all part of the Strategic IT Roadmap we build for all our clients. Stop dealing with all the IT challenges and let us handle them for you.

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