Which Support Plan is Right for You?
“Per Device” Support vs Hourly Service
- Per Device tends to fit smaller businesses who want to outsource all of their IT needs
- Hourly Service Plans tend to fit larger companies with internal IT that need to fill a gap
- Virtual CIO Services included in both structures
- Both plans are flexible and scalable for businesses of all sizes
|Onsite SLAs do not include travel time from Fluid office to client's facility Plans above Platinum are available upon request.|
Your Business IT Support Team
We have supported hundreds of companies of various sizes with our comprehensive set of cost-effective ongoing IT support plans. Our plans are all built around the spirit of a proactive partnership approach, versus a traditional break-fix relationship. We don’t want you to only call when something isn’t working, because that’s reactive.
When you work with Fluid, you can stop worrying about whether or not something is included. Our plans enable you to leverage all levels of our team from senior level advisory/CIO resource to our Level 1 technicians.
All of our support plans all deliver that capability – regardless of your monthly commitment.
Friendly help desk team
Augment existing staff, or project-specific support
Access to our cloud offering
(additional fees apply)
Assistance with hardware and software purchases
Also Offering Value-Added Services
Here are some additional ways Fluid empowers your business