Sometimes, you just need an extra set of hands, onsite, by your side. Or maybe just a SWAT team that comes in to get that one project done that has been in the queue since last fiscal year. No problem. Fluid Support includes everything from help desk support to staff augmentation to coming in as your IT A-team to knock out a project. Fluid Supports you as much or as little as you need, whenever you need us.
HELP DESK SUPPORT
Think of it. You never have to address the complaint, “My Internet is down!” again. Or answer, “Where did you hide my document?” Or reset another password. That’s what we’re here for! We actually rather enjoy reconnecting computers, finding lost files, resetting passwords, and setting up printers. Again and again. Keeps us real.
If you aren’t ready to hire more staff to support the growth of the organization, we can be a huge help. We can augment your existing IT staff with one of our knowledgeable team members until you’re ready.
Every business has IT initiatives that need rolling out. Sometimes it’s a budget issue, sometimes it’s a resource issue as to why it hasn’t happened yet. And sometimes, need outweighs both. Common projects we’re asked to do include: implementing a secure wireless environment; performing a printer evaluation, recommendation for standardization, and deployment and set-up of printers; evaluating current data security measures, making recommendations for improvements, and implementing security changes.
We’ve got a lot of partnerships in the IT world. We can usually get better pricing on your hardware and software needs. Plus, if we’re providing you any of our other Services or Support, it makes sense for you to let us order what you need, take delivery of it, then set it up and install it correctly. Say you’re hiring a new employee. That employee will need a computer that should have all the software, email, access, and passwords ready to be activated the moment they walk in.
Fluid is here to support all your needs. Contact us or call us at 1.866.525.0410.