Payment by credit card is preferred for standard monthly fees.
Invoices are due upon receipt for charges above included hours. Credit cards are accepted.
Onsite services will be billed in 1/2 hour increments with a 1 hour minimum.
Remote services will be billed in 1/2 hour increments with a 1/2 hour minimum.
Unused service hours do not roll over into the next period.
We strive to resolve your problem as quickly as possible, but response time is not a guarantee.
Fluid IT Services maintains full and sole authority to assign Fluid resources.